Previous incidents
app.flowconnect.cloud is down
Resolved Feb 02 at 12:25pm UTC
app.flowconnect.cloud recovered.
1 previous update
app-staging.flowconnect.cloud is down
Resolved Jan 12 at 10:46pm UTC
app-staging.flowconnect.cloud recovered.
11 previous updates
app-staging.flowconnect.cloud, app.tourware.net, and 1 other service are down
Resolved Jan 08 at 10:48pm UTC
Bistro Portal TripFinder: Application recovered.
5 previous updates
app-staging.flowconnect.cloud is down
Resolved Jan 07 at 11:50am UTC
app-staging.flowconnect.cloud recovered.
1 previous update
Bistro Portal TripFinder: Application and Bistro Portal TripFinder: Elasticse...
Resolved Jan 06 at 05:25pm UTC
Bistro Portal TripFinder: Elasticsearch recovered.
5 previous updates
app.flowconnect.cloud is down
Resolved Jan 05 at 05:48pm UTC
app.flowconnect.cloud recovered.
1 previous update
app.flowconnect.cloud is down
Resolved Dec 29 at 05:17am UTC
app.flowconnect.cloud recovered.
1 previous update
app.flowconnect.cloud is down
Resolved Dec 27 at 05:33am UTC
app.flowconnect.cloud recovered.
1 previous update
app.flowconnect.cloud and app-staging.flowconnect.cloud are down
Resolved Dec 26 at 09:06am UTC
app-staging.flowconnect.cloud recovered.
3 previous updates
app.flowconnect.cloud and app-staging.flowconnect.cloud are down
Resolved Dec 24 at 10:14am UTC
app-staging.flowconnect.cloud recovered.
3 previous updates
app.flowconnect.cloud and app-staging.flowconnect.cloud are down
Resolved Dec 19 at 12:14pm UTC
app-staging.flowconnect.cloud recovered.
3 previous updates
workflows.tourware.net and workflows-staging.tourware.net are down
Resolved Dec 18 at 12:24pm UTC
workflows-staging.tourware.net recovered.
3 previous updates
app.flowconnect.cloud is down
Resolved Dec 16 at 11:18am UTC
app.flowconnect.cloud recovered.
4 previous updates
app.flowconnect.cloud and FlowSupply: RateHawk are down
Resolved Dec 14 at 04:29pm UTC
FlowSupply: RateHawk recovered.
3 previous updates
app.flowconnect.cloud and app-staging.flowconnect.cloud are down
Resolved Dec 12 at 01:35pm UTC
Today some API endpoints experienced increased response times and intermittent timeout errors (504).
The incident was caused by a sudden threefold increase in incoming traffic, which led to higher-than-expected concurrent request processing and temporary resource saturation.
Mitigation steps:
We adjusted internal concurrency limits and optimized request handling to better absorb traffic spikes and prevent cascading timeouts under load.
Current status:
All services are now operating normall...
23 previous updates
app.flowconnect.cloud and workflows.tourware.net are down
Resolved Dec 11 at 08:50pm UTC
workflows.tourware.net recovered.
11 previous updates
search.flowconnect.cloud and app-staging.tourware.net are down
Resolved Dec 10 at 07:58pm UTC
search.flowconnect.cloud recovered.
3 previous updates
app.flowconnect.cloud and app-staging.flowconnect.cloud are down
Resolved Dec 09 at 03:10pm UTC
app.flowconnect.cloud recovered.
3 previous updates
app-staging.flowconnect.cloud and FlowSupply: RateHawk are down
Resolved Dec 08 at 01:59pm UTC
app-staging.flowconnect.cloud recovered.
5 previous updates
app-staging.tourware.net is down
Resolved Dec 05 at 11:28pm UTC
app-staging.tourware.net recovered.
3 previous updates